Dell Order Stuff Up

Ok… So the Dell computer arrived yesterday. When I ordered it, it came with a free Dell printer. Like, can I rather get a reduction in price or something? No. It comes with a free printer. Something that is not as useful as it sounds.

So I get the order yesterday, and the Picking Slip listed it. Something I saw yesterday but I did not take much notice of. So I ring up Dell. Oops. It was included on the same order. BUT, and this is a big BUT, DELL does not ship printers from Malaysia. It ships them from an Australia Post warehouse in Sydney. And they needed to create a seperate order but did not. So they are woking on this now.

Some questions come to mind. Firstly what use is a Picking Slip if they do not actually use it. And there are some stupid things on it like ‘No Floppy Drive’ and ‘Free Delivery’. Next, why isnt their system automated to detect this sort of thing, and make the whole thing work automatically.